Hotel L`Ermitage
1359 Arvustused
Ettevõtte kohta
Hotel L'Ermitage | Your vacation starts here! | A beautiful 4* hotel in Tallinn, Estonia. Perfect for a relaxing weekend or just business.
Kontaktid
Veebileht
Helista meile
+3726996391
Toompuiestee 19, 10137 Tallinn
Lahtiolekuajad
Omadused
- Ratastooliga juurdepääsetav parkla
- Ratastooliga juurdepääsetav sissepääs
- Krediitkaardid
- Kohaletoomine
- Deebetkaardid
- NFC-mobiilimaksed
- Sobib lastele
- Kontaktivaba kohaletoimetamine
- Ratastooliga juurdepääsetav lift
- Tualett
- Ratastooliga juurdepääsetav tualettruum
- Ratastooliga juurdepääsetavad istekohad
- Peresõbralik
- Kaasaostmine
- Kohapeal söömine
- Mahetoidud
- Taimetoiduvalik
- Väikesed portsjonid
- Lõunasöök
- Õhtusöök
- Toitlustus
- Magustoit
- Istekohad
- Lihtne
- Lastemenüü
- Taimetoiduvalikud
- Parkimine
Soovitatud Arvustused
Chandraveer Singh
04.02.2024
Hotel L`Ermitage
L'ermitage Hotel boasts a fantastic location, with the Old Town within walking distance, making it convenient for exploring Tallinn's historic charm. The spacious rooms provide ample comfort, ensuring a pleasant stay.However, it's important to note that while the reception and service meet expectations, the hotel falls short of the 4-star rating it claims. While it offers a comfortable stay, some guests might find that it lacks certain upscale amenities or a more luxurious ambiance typically associated with higher-star properties.In essence, L'ermitage Hotel is a decent choice for those seeking a well-located and comfortable place to stay in Tallinn. Just be prepared for a stay that may not fully align with the expectations set by its claimed 4-star status.
Nabil R
13.01.2024
Hotel L`Ermitage
Truly not a 4 star hotel it claims to be. I am deducting 3 stars becauseThis is the only 4 star hotel I know that does not lend out umbrellas to guests during the rainy season. Even 3 star hotels do that. I asked the front desk and they provided no solutions. So I had to be creative. I ended up using a shower cap to go to the nearby coffee place while it was pouring rain.As I walked out of the hotel looking ridiculous with a shower cap on, under pouring rain, instead of the front desk personnel offering a bigger plastic bag to cover myself or even offering any help at all... they just decided to give me a smirk/slight laugh as if it was funny that I'm about to get wet.If your staff can't provide solutions, you can at least train them to not smirk/laugh/ridicule guests getting wet because you can't provide basic rain protection... From a customer service perspective, you are definitely not a 4 star institution. Please stop claiming as such.I didn't mind these before but the last incident has pushed me to write it down. 4 stars without any robes, hotel slippers, not free water, no provisioned coffee or tea?!? These are basic 4 star amenities that do not exist here. From a room amenities perspective, you are also not a 4 star hotel.
Ille Lauer
08.01.2024
Hotel L`Ermitage
Väga mõnus, rahulik ja puhas hotell! Ööbisin töö ajus toas 514. Tuba vastas ootustele, vannitoas kõik vajalik olemas, padjad olid veidi kõvad ja televiisori pilt kehvavõitu. Hommikusöök suurepärane! Bufee teenindajad kiired ja sõbralikud. Kui 13.10.23 õhtul saabusin, siis vastvõtus väga meeldiv ja sõbralik noormees, naeratas ka kenasti! Kahjuks nime ei mäleta. Tore oli tulla ja teie mõnusas hotellis ööbida! Suur aitäh!
Bernhard B
29.12.2023
Hotel L`Ermitage
It was not exactly what I'd expected from a 4* hotel (the floor could have been cleaner, some little things were broken" in my room). The breakfast was super for me (more like a brunch)
Aleksey Kolpakov
26.12.2023
Hotel L`Ermitage
Staff is unprofessional and unpleasant to deal with. The rooms are tired. Some random chocolate bar as refreshments. No cattle or even water in the room. The list can go on... The place isn't expensive but everything around feels very cheap.
Johan Paul
26.11.2023
Hotel L`Ermitage
We booked the hotel based on the location and the fact that they say the hotel is a four star hotel. Luckily they can’t fake the location since this is not by any means a four star hotel.Breakfast was poor and the breakfast room too small. Not all rooms have air conditioning. Bathroom was small and water pressure poor.It’s ok if you get a proper room for a good price and you stay for one night.Service has so far been good.
JENS FISKER
14.11.2023
Hotel L`Ermitage
Fairly priced hotel, but about ten minutes walk from old town.Very patient front desk staff. When I checked out, a German women (the customer from hell) was checking in, and I would have refused her from my hotel. But the reception staff was very polite.
Dennis Rosales
13.11.2023
Hotel L`Ermitage
I went here last April and spent two nights. We got a corner room which is much more spacier even if the room shape is quite irregular. Great service and nice buffet breakfast. Going here might take you a while from the tourist areas but still manageable.
Mimi Morend
12.11.2023
Hotel L`Ermitage
To be fair, the hotel is well located, room is cleaned enough and service was great until they charged me for a bottle of water that I had never consumed. They charged me after I had left and I sent them an email immediately to tell them there must be a mistake. They said they will refund me three weeks later but have never received the money.
Lisa Arvustus
Kaart
Toompuiestee 19, 10137 Tallinn
Hotel L`Ermitage